We aim for your complete satisfaction with your purchase from 2ToneRanItUp. If you encounter any issues or concerns, please review our refund policy outlined below:
1. Refund Eligibility
a. Refunds will be provided under the following conditions:
- The purchased beat is defective or unusable.
- An incorrect beat was delivered.
- Accidental double-orders.
b. Refunds will not be issued for:
- Changes of mind or subjective dissatisfaction with the beat.
- Failure to read the beat description or understand the licensing terms.
2. Refund Process
a. To request a refund, contact us within 31 days of purchase, detailing the issue or reason for the refund.
b. We may ask for additional information or evidence, such as audio recordings or screenshots, to validate your request.
c. Refunds will be issued at our discretion based on the validity of the request and adherence to our policy.
3. Refund Method
a. Approved refunds will be processed using the same payment method as the original purchase.
b. Refunds will typically be processed within 7 business days of approval.
4. Non-Refundable Items
a. Customized beats or beats made to your specifications are non-refundable once production has started.
b. Exclusive rights purchases are non-refundable once the license agreement is signed.
5. Limited License Termination
a. If a refund is issued, your license to use the beat will be terminated, and you must cease all use of the beat in your projects.
6. Contact Us
For questions about our refund policy or to request a refund, please contact us at beats@2toneranitup.com.